STRATEGIC RESEARCH ON PREVENTING FOOD SAFETY INCIDENTS IN HIGH-END HOTELS
Keywords:
High-end luxury hotel, Food safety, HACCP, Supply chain management, Risk preventionAbstract
Food safety is a core competitive advantage for luxury hotels. This case study analyzes the food safety management system of Hotel A through in-depth interviews and literature review, focusing on its governance structure, operational practices, and existing challenges. The results show that Hotel A has built a three-tier "strategy-operation-implementation" responsibility framework, integrated the HACCP system with digital management tools, and established lean supply chain management as a key competitive strength. However, it still faces bottlenecks such as cost pressures, talent shortages, and multi-format standardization difficulties. Based on these findings, targeted strategies are proposed, including optimizing the dual-inspection process, enhancing scenario-based training, building resilient supply chains, converting safety practices into brand value, and adopting intelligent technologies for cost reduction and efficiency improvement. This study provides both theoretical insights and actionable guidance for food safety governance in the high-end hospitality sector.References
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